First Run & Import

This page covers the first GigaTap app setup: adding your source, importing a profile, refreshing the server list, and making the first connection.

Before you import

1. Confirm that your GigaTap access is active in the Mini App or Universal Web App.
2. Install the GigaTap app for Windows, Linux, or Android when it is offered for your platform.
3. Copy the current subscription/config link, scan the QR code, or save the config file from the GigaTap flow.

Import steps

1. Open the add source or import screen.
2. Choose link, QR, or file.
3. Import the GigaTap subscription or supported config.
4. Refresh the server list.
5. Keep Smart Connection enabled for automatic server choice, or choose a server manually.
6. Connect and verify that browsing and DNS work as expected.

If import fails

• Re-copy the full link and retry.
• Check that the file or QR code came from the current GigaTap flow.
• Update the app before retrying old import material.
• Try file import if the link or QR path is unreliable.
• Open Connection Problems if import works but the connection does not.

Last reviewed: 2026-06-24.

Support: @GigaTapVPN_Support_Bot